App Crash Checker
If an app keeps freezing, closing, or refusing to open, this tool will help you figure out why.
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1 What kind of crash is happening?▼
Select the option that best describes the problem.
Crash type -
2 When did the problem start?▼
This helps identify whether an update or change triggered the issue.
Timing -
3 System resources and background apps▼
Apps can crash if your system is low on memory or overloaded.
How is your system behaving? -
4 Check for corruption or missing files▼
Windows has tools that can repair damaged system files.
Are you comfortable using Command Prompt?If yes, run these commands:sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealthThese commands repair missing or corrupted system files that can cause app crashes.
After running (or skipping) the commands, what happened? -
5 Reinstall, reset, or compatibility issues▼
Sometimes the app itself is the problem.
Have you tried reinstalling the app?Is the app old or designed for an older version of Windows?