This page answers common questions about PC Guide Hub, our tools, and how to stay safe online. Everything is written in clear, simple language for all experience levels.
🧓 Is this site senior‑friendly?
Yes — but it’s not only for seniors. PC Guide Hub is designed for everyone who wants clear, simple, trustworthy information without technical jargon.
This includes:
- Seniors and beginners who want calm, easy‑to‑follow guidance
- Gamers who want quick checks or troubleshooting basics
- People using older Windows versions (XP, Vista, 7, 8)
- Anyone returning to computers after many years
- Users with older or low‑spec PCs who need lightweight information
- People using mobile phones (Android, iPhone) for quick answers
- iPad and tablet users who want simple, readable help
- Anyone who prefers straightforward explanations instead of complex tech talk
The site uses large text, clean layouts, and plain language — but the information is useful for all experience levels, from first‑time users to long‑time PC enthusiasts.
🔍 Do your tools scan my computer?
No. Our tools do not scan your device, access your files, or read anything on your computer. They only use the answers you choose on the screen.
🛠️ Can your tools fix my computer?
No. The tools do not repair or change anything on your device. They simply help you understand general behaviour and possible next steps.
🦠 Do your tools remove viruses or malware?
No. They cannot remove viruses or clean your system. They can help you recognize warning signs and suggest when a scan might be helpful.
🔒 Do you collect any personal information?
No. PC Guide Hub does not collect, save, or store any information you enter. Everything stays on your screen and disappears when you close the page.
📱 Do I need to install anything?
No. All tools run directly in your browser. There are no downloads, no apps, and no installations.
🧓 Is this site senior‑friendly?
Yes. The entire site is designed for seniors and beginners:
- Large, readable text
- Simple buttons
- Clear instructions
- No technical jargon
🧰 What tools are available?
- Scam Detector – Helps you check suspicious messages, emails, or pop‑ups.
- PC Diagnostic – Helps you understand general computer behaviour.
More tools will be added over time.
📘 How do I learn to use the site?
You can read our simple guide here:
How to Use This Site
⚠️ What should I do if I see a scary pop‑up?
Do not call any phone number shown on the pop‑up. Do not click anything. Close the browser if possible, or restart your computer. Then use the Scam Detector to check the message.
📬 How do I contact you?
If you need help or want to report something suspicious, visit our Contact page:
Contact PC Guide Hub
🧓 Designed for Everyone
Whether you’re new to computers or just want clear guidance, PC Guide Hub keeps everything simple, safe, and easy to understand.
