Wearable Battery Check
Diagnose battery drain, charging problems and battery health issues on your smartwatch or fitness tracker.
-
1What battery problem are you experiencing?▼What best describes your battery issue?
-
2Check the charger and charging contacts▼Are you using the original charger or a certified replacement?
Non-certified chargers can cause slow charging, inaccurate percentage readings, and long-term battery damage.
Are the charging contacts on the watch and charger clean?Clean contacts gently with a dry cloth or soft toothbrush — never use water or cleaning products.
-
3Check battery-draining settings▼
Certain features significantly drain battery life. Check if any of these are on.
Which of these features are currently active on your watch?Always-on display alone can reduce battery life by 30-50%. Turn it off if battery life is critical.
-
4How old is the device?▼How long have you owned this wearable?
Wearable batteries typically degrade noticeably after 18-24 months of regular use.
Is the firmware up to date?Firmware updates often include battery optimisation improvements.
-
5Calibrate battery and consider replacement▼Have you tried a full battery calibration?
Calibration: fully drain the battery until the watch turns off → charge to 100% without interruption → restart.
Does the companion app show a battery health percentage?