System Freeze Troubleshooter
Fix computers that freeze, lock up, or stop responding.
1 When does the freeze happen?
Choose the closest match:
2 Check system resource usage
What do you see in Task Manager?
3 Clear temporary files
Corrupted temp files can cause freezing.
%temp%
temp
prefetch
temp
prefetch
Did clearing temporary files help?
4 Check hardware & drivers
What did you find?
5 Generate Summary
Summary & Suggested Fixes